Shipping & Returns

Yes! Email our support team to request to exchange an item for another within 30 days of delivery. You will be sent a return label for the item you wish to exchange. Your replacement item will be sent after we receive the original. Customers are responsible for all shipping costs. If there is a difference from your exchange, you will receive it as store credit on your account. To request a product swap, please email support@cornbreadhemp.com or call (502) 289-1552.

We stand behind our 30-day satisfaction guarantee for all of our CBD products. If you don't like any of the items you purchase from Cornbread Hemp, we will grant you a full refund minus the cost of shipping, or send you a replacement of your choice within 30 days of delivery. To submit a return request and receive a return shipping label, please email support@cornbreadhemp.com or call (502) 289-1552.

You can cancel your subscription anytime with no penalty or fees. Our subscription service is only here to make your CBD routine a little more convenient! If your subscription order goes through before you can cancel it, just let us know and we will issue you a full refund minus the cost of shipping as long as we receive the product(s) within 30 days of delivery. If you have any questions, contact us at support@cornbreadhemp.com, or call 502-289-1552.

To cancel your subscription, login to your account. Once signed in, click on the "orders" tab under the login drop-down, then click on "view subscriptions." You will see a button that says "cancel" - click this button and then click confirm. That's it! No hidden fees, no cancellation costs.

If you need help, or if you would rather us cancel the subscription for you, call our customer service number at 502-289-1552 and we will be happy to help. You can also reach us by email at support@cornbreadhemp.com!

If you accidentally let your subscription order go through but didn't mean to, that's okay! Simply reach out to our customer service team at 502-289-1552 or support@cornbreadhemp.com and let us make a return shipping label for you to get a full refund minus the cost of shipping. Just return it within 30 days of delivery.

Charges placed on your credit card via our website will appear as cornbreadhemp.com on your credit card statement. We do not have the ability to hide this for certain transactions or customers.

Items from Holiday Survival Kits and Black Friday Big Packs are final sale only and are not eligible for return or exchange.

Your package will arrive in a box with "Cornbread" listed as the return address. We don't include the word "hemp." No logos or Cornbread Hemp branding appear on the outside of your box.

Yes, we currently ship to all 50 states and U.S. territories, including Puerto Rico and the U.S. Virgin Islands.

No, we do not. Our products contain a small amount of THC, no more than 0.3%. But even that small amount of THC makes it impossible to ship internationally. We hope the international treaties concerning these matters will be revised soon.

We are not responsible for incorrect shipping addresses, or packages that go missing after being labeled as "Delivered." In these cases, a customer must contact the mail carrier for assistance.

However, if an item goes missing during shipment for any other reason, we will happily send you a replacement!

Unless influenced by a weather emergency, orders placed within the continental U.S. are considered "lost" if delayed more than 10 business days with no movement in the tracking history. 15 days for outlying states and territories (Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, etc.)

We are not responsible for incorrect shipping addresses. Customers must contact their mail carrier to change a shipping address once an order has been shipped.

If you received the wrong item, please send us an email to support@cornbreadhemp.com or call (502) 289-1552 and we will be happy to send you a replacement. We ask that you return the unopened item to us in the mail with a label we will provide.

Because of the COVID-19 pandemic, shipping delays are occurring through the country at intermittent times that can be monitored through software. To provide you with the most reliable shipping services available, we select the shipping option for your order based on the current conditions in your respective market at the time of your order. We will ship your package using the carriers listed below.

Ground Shipping: UPS SurePost, USPS First Class Mail, DHL Parcel

Expedited Shipping: UPS Ground, USPS Priority, DHL Express

If you would like your order shipped via UPS, we offer 2nd day air service for only $19.99.

Because the UPS SurePost service works in conjunction with the US Postal Service, the delivery time is essentially UPS Ground + one day. UPS will deliver the package to your local post office, and your regular mail carrier will then complete the delivery.

For orders placed within the continental U.S., an order is considered "lost" if it's delayed more than 10 business days with no movement in the tracking history. For outlying states and territories (Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, etc.), we consider a package "lost" after a delay of 15 business days.